{"id":22760,"date":"2023-02-02T16:55:22","date_gmt":"2023-02-02T16:55:22","guid":{"rendered":"https:\/\/determ.com\/case-study\/case-study-globetrack\/"},"modified":"2026-06-30T15:29:47","modified_gmt":"2026-06-30T15:29:47","slug":"globetrack-dnevni-izvjestaji","status":"publish","type":"case-study","link":"https:\/\/determ.com\/hr\/case-study\/globetrack-dnevni-izvjestaji\/","title":{"rendered":"Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente."},"content":{"rendered":"    <!--EMPHASIZED TEXT BLOCK-->\n    <div class=\"c-emphasized-text-block c-gutenberg-block\">\n        <h4 class=\"u-a2 u-fw-500\">\n\t\t\tGlobetrack je tvrtka za medije i komunikacije iz Kenije osnovana 2010. Svojim klijentima pru\u017eaju usluge online i offline pra\u0107enja medija te analiti\u010dkog izvje\u0161tavanja, zbog \u010dega koriste Determ.        <\/h4>\n    <\/div>\n    <!--end EMPHASIZED TEXT BLOCK-->\n\n\n\n<p class=\"wp-block-paragraph\">Za ovu studiju slu\u010daja razgovarali smo s Linet Chepkopus, koja posljednje dvije godine radi u korisni\u010dkoj slu\u017ebi. Vodi dva odjela, ali je aktivnije uklju\u010dena u odjel korisni\u010dke slu\u017ebe. Njezin je posao stupiti u kontakt s klijentima, rje\u0161avati njihove probleme, razumjeti njihove potrebe i prona\u0107i potencijalna podru\u010dja za pobolj\u0161anje.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-challenge\"><strong>Izazov<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">They\u2019ve been looking for a tool that tracks digital platforms for a long time. The most important thing was that the tool was comprehensive, had extensive coverage, and met their clients&#8217; needs.<\/p>\n\n\n<!--AUTHOR BLOCK-->\n<div class=\"c-author-block c-gutenberg-block\">\n\t        <!--title-->\n        <h4 class=\"c-author-block__title u-a2 u-fw-500\">\n\t\t\t\u201cJedan od glavnih ciljeva jest razumjeti potrebe klijenata i osigurati da im u dnevnim izvje\u0161tajima pru\u017eate zadovoljavaju\u0107e rezultate. Tako\u0111er, izgraditi odnos s klijentima kako bi razumjeli da nam se mogu obratiti kad god imaju pitanje.\u201d        <\/h4>\n        <!--end title-->\n\t    <!--footer-->\n    <div class=\"c-author-block__footer\">\n        <!--footer left-->\n        <div class=\"c-author-block__footer-left\">\n            <!--AVATAR-->\n\t\t\t<!--AVATAR-->\n<div class=\"c-avatar \">\n\t    <!--info-->\n    <div class=\"c-avatar__info\">\n        <p class=\"u-a1 u-fw-500\">Linet Chepkopus<\/p>\n        <p class=\"u-b1 u-fw-500\"><\/p>\n    <\/div>\n    <!--end info-->\n<\/div>\n<!--end AVATAR-->\n            <!--end AVATAR-->\n        <\/div>\n        <!--end footer left-->\n\n\t\t    <\/div>\n    <!--end footer-->\n<\/div>\n<!--end AUTHOR BLOCK-->\n\n\n<h2 class=\"wp-block-heading\" id=\"h-solution-amp-impact\">Rje\u0161enje &amp; u\u010dinak<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Linet je napomenula da nisu znali za Determ prije nego \u0161to su po\u010deli istra\u017eivati alate za pra\u0107enje medija. No, nakon \u0161to su njezini kolege iz tri razli\u010dita odjela isprobali alat i bili zadovoljni njime, odlu\u010dili su kupiti pretplatu. Determu ih je privukao <strong>aspekt jednostavnosti kori\u0161tenja i \u010dinjenica da su mogli pozvati neograni\u010den broj korisnika na ra\u010dun<\/strong>.<br><br>Linet ka\u017ee da su <strong>rezultati koje dobivaju od Determa prili\u010dno impresivni<\/strong>, i bili su ugodno iznena\u0111eni kada su shvatili da mogu izvu\u0107i spominjanja s Twittera i izvu\u0107i izvje\u0161taje za vi\u0161e od pet tema.<br><br>Osim \u0161to svojim klijentima pru\u017eaju izvje\u0161tavanje pomo\u0107u Determa, Linet ka\u017ee da \u0107e mo\u017eda u budu\u0107nosti po\u010deti koristiti alat za vlastite marketin\u0161ke svrhe.<br><br>Na pitanje bi li preporu\u010dila Determ drugima, Linet je rekla:<\/p>\n\n\n<!--AUTHOR BLOCK-->\n<div class=\"c-author-block c-gutenberg-block\">\n\t        <!--title-->\n        <h4 class=\"c-author-block__title u-a2 u-fw-500\">\n\t\t\t\u201cSvakako bih preporu\u010dila svakome tko kupuje Determ da to u\u010dini jer \u0107e biti zadovoljan onime \u0161to vidi.\u201d        <\/h4>\n        <!--end title-->\n\t    <!--footer-->\n    <div class=\"c-author-block__footer\">\n        <!--footer left-->\n        <div class=\"c-author-block__footer-left\">\n            <!--AVATAR-->\n\t\t\t<!--AVATAR-->\n<div class=\"c-avatar \">\n\t        <!--image-->\n        <div class=\"c-avatar__image\">\n\t\t\t<!--RESPONSIVE IMAGE-->\n<div class=\"u-responsive-image \">\n    <div\n            class=\"u-responsive-image__inner u-responsive-image__inner--1-1 \">\n        <picture>\n            <source media=\"(min-width: 1141px)\"\n\t\t\t        data-srcset=\"https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-120x0.png 1x, https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-480x0.png 2x\"\/>\n            <source media=\"(min-width: 641px) and (max-width: 1140px)\"\n\t\t\t        data-srcset=\"https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-120x0.png 1x, https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-480x0.png 2x\"\/>\n            <source media=\"(max-width: 640px)\"\n\t\t\t        data-srcset=\"https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-120x0.png 1x, https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-480x0.png 2x\"\/>\n            <img alt=\"linet-chepkopus-globetrack\"\n                 class=\"u-responsive-image__img js-lazy-load  \"\n\t\t\t     data-src=\"https:\/\/determ.com\/wp-content\/uploads\/bf-advanced-images\/3649\/Linet-Chepkopus-Globetrack-120x0.png\" fetchpriority=\"high\" \n                                                   \/>\n\t\t\t                <!--IMAGE LOADER-->\n\t\t\t\t<!--IMAGE LOADER-->\n<span class=\"c-image-loader js-image-loader \"><\/span>\n<!--end IMAGE LOADER-->                <!--end IMAGE LOADER-->\n\t\t\t        <\/picture>\n    <\/div>\n<\/div>\n<!--end RESPONSIVE IMAGE-->\n        <\/div>\n        <!--end image-->\n\t    <!--info-->\n    <div class=\"c-avatar__info\">\n        <p class=\"u-a1 u-fw-500\">Linet Chepkopus<\/p>\n        <p class=\"u-b1 u-fw-500\">Client Service at Globetrack, Media &amp; Communications company<\/p>\n    <\/div>\n    <!--end info-->\n<\/div>\n<!--end AVATAR-->\n            <!--end AVATAR-->\n        <\/div>\n        <!--end footer left-->\n\n\t\t    <\/div>\n    <!--end footer-->\n<\/div>\n<!--end AUTHOR BLOCK-->\n\n    <!--LINK BLOCK-->\n    <div class=\"c-link-block c-gutenberg-block \">\n        <!--UNDERLINE LINK-->\n\t\t    <a href=\"https:\/\/determ.com\/wp-content\/uploads\/2023\/06\/Case-Study-RB-Globetrack.pdf\"\n       class=\"c-underline-link u-a1 u-fw-500 \"  download=&quot;download&quot;>\n\t\t<span>Preuzmite studiju slu\u010daja u PDF-u<svg class=\"u-icon u-icon--arrow-right\" viewBox=\"0 0 17 10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"m13.69 4.25-2.72-2.72L12.03.47 16.56 5l-4.53 4.53-1.06-1.06 2.72-2.72H0v-1.5h13.69Z\" \/>\n<\/svg><\/span>\n    <\/a>\n        <!--end UNDERLINE LINK-->\n    <\/div>\n    <!--end LINK BLOCK-->\n\t","protected":false},"excerpt":{"rendered":"<p>Za ovu studiju slu\u010daja razgovarali smo s Linet Chepkopus, koja posljednje dvije godine radi u korisni\u010dkoj slu\u017ebi. Vodi dva odjela, ali je aktivnije uklju\u010dena u odjel korisni\u010dke slu\u017ebe. Njezin je posao stupiti u kontakt s klijentima, rje\u0161avati njihove probleme, razumjeti njihove potrebe i prona\u0107i potencijalna podru\u010dja za pobolj\u0161anje. Izazov They\u2019ve been looking for a tool [&hellip;]<\/p>\n","protected":false},"template":"","case-study-category":[],"class_list":["post-22760","case-study","type-case-study","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente. - Determ<\/title>\n<meta name=\"description\" content=\"U ovoj studiji slu\u010daja saznajte kako Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente pomo\u0107u Determa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/determ.com\/hr\/case-study\/globetrack-dnevni-izvjestaji\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente pomo\u0107u Determa.\" \/>\n<meta property=\"og:description\" content=\"U ovoj studiji slu\u010daja saznajte kako Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente pomo\u0107u Determa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/determ.com\/hr\/case-study\/globetrack-dnevni-izvjestaji\/\" \/>\n<meta property=\"og:site_name\" content=\"Determ\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wearedeterm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T15:29:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/determ.com\/wp-content\/uploads\/2023\/02\/CS-Globetrack.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente pomo\u0107u Determa.\" \/>\n<meta name=\"twitter:description\" content=\"U ovoj studiji slu\u010daja saznajte kako Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente pomo\u0107u Determa.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/determ.com\/wp-content\/uploads\/2023\/02\/CS-Globetrack.png\" \/>\n<meta name=\"twitter:site\" content=\"@wearedeterm\" \/>\n<meta name=\"twitter:label1\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuta\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/determ.com\\\/hr\\\/case-study\\\/globetrack-dnevni-izvjestaji\\\/\",\"url\":\"https:\\\/\\\/determ.com\\\/hr\\\/case-study\\\/globetrack-dnevni-izvjestaji\\\/\",\"name\":\"Globetrack izra\u0111uje dnevne izvje\u0161taje za svoje klijente. - 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